Managed Server & OJS Care
OJS Server Management & Technical Services
We do not lock you into proprietary hosting. We are a dedicated team of OJS engineers who manage, optimize, and secure your university or journal’s own server infrastructure.
Technical Services Catalog
Malware Removal & Hack Recovery
Complete cleanup of backdoor scripts, web shells, spam/defacement injections, and comprehensive security patching for your OJS server.
- Comprehensive audit of OJS core files and files_dir directory
- Database sanitization from injected scripts and spam links
- Security hardening of config.inc.php and server file permissions
- Firewall configuration & login brute-force protection
OJS Upgrade & Cross-Server Migration
Safe version upgrades from OJS 2 to OJS 3 or across OJS 3.x releases, plus seamless cross-hosting/cPanel/VPS migration with 100% data integrity.
- Database compatibility verification & UTF-8 encoding conversion
- Submission attachment sanitization and secure files_dir migration
- Full simulation on a staging server prior to production rollout
- Zero-data-loss guarantee and post-migration technical support
Automated Backup & Disaster Recovery
Automated backup pipelines (database & publication files) to external cloud storage with rapid restoration when server incidents occur.
- Scheduled automated backups for OJS databases and submission files
- Offsite backup integration with Google Drive, AWS S3, or backup VPS
- Disaster Recovery (DR) documentation and restoration drills
- Emergency data recovery from legacy archive backups
Error Troubleshooting & Server Tuning
Rapid resolution for critical technical issues disrupting editorial operations: HTTP 500 errors, blank screens, broken SMTP mail, and slow servers.
- Resolution of HTTP 500 internal server errors and database crashes
- Fixing failed OJS editorial notification emails via SMTP
- Tuning PHP-FPM, MySQL InnoDB buffers, and OPcache configurations
- Repairing stuck submissions within the editorial workflow
DOI, Crossref & Indexing Setup
Automated Digital Object Identifier (DOI) deposit configuration and article metadata optimization for seamless indexing in global scholarly databases.
- Registration and automated Crossref XML deposit configuration
- Standardized Google Scholar & Crossref meta-tag integration
- OAI-PMH feed optimization and manuscript metadata restructuring
- Troubleshooting failed batch DOI deposit submissions
Institutional Multi-Journal Portal Setup
Centralized portal architecture to host all journals under a university, faculty, or scholarly society within one unified management system.
- Multi-journal installation with custom domains or subdomains
- Standardized institutional layout and visual branding
- Role-based access isolation across journal editorial teams
- Operational technical training for university IT staff and editors
Technical Service Workflow
Consultation & Audit
Thorough inspection of your journal portal and identification of specific bottlenecks faced by your editorial team.
Action Plan & Quote
Clear delivery of technical scope, estimated turnaround timeline, and transparent cost quotation.
Staging Execution
Technical work is performed in an isolated staging environment to ensure zero disruption to your live journal.
Verification & Warranty
Production deployment accompanied by comprehensive testing and post-service technical warranty.